Nigeria Experience
Regional Recruitment Manager (Africa)-International Business University
• Plan marketing and International recruitment strategies within the region to drive student recruitment for the university.
• Promote presentations to agents and potential students to promote the university.
• Negotiate terms of engagement, provide training to agents and their staff on admission procedures, and keep the agent contacts engaged through regular communication.
Student Recruitment Officer
• Represent the company to prospective students, giving basic information about the process involved in the admissions process.
• Effective operation of the CRM (Customer Relation System) tool as an interface for clients’ inquiries and database management.
• Advise students on the programs offered, admission requirements, eligibility, fees, deadlines and convert prospective customers to clients.
Customer Service Representative
• Handled customer enquiries, queries and concerns.
• Engaged in all marketing activities to promote company's products and drive sales.
• Maintained customer database and updated it from time to time.
• Followed up on leads through emails, calls and direct meetings.