United Kingdom Experience
Online Assistant
Work with efficiency , accuracy and pace.
Picking customers order and shopping the best quality.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Assisted coworkers and staff members with special tasks on daily basis.
Service Executive
Maintained high customer satisfaction standards to meet or exceed target by 10%
Checked figures , postings and documents for correct entry , mathematical accuracy and proper codes.
Provided outstanding customer service to over 100 customers per day .
Resolved customer service issues promptly.
Streamlined daily reporting information entry for efficient record keeping purposes.
Education
Certified Digital Marketing and SEO analystt
Digital Marketing Fundamentals: I learn the fundamental principles that are required for any digital marketing success. I also learn the power of applying digital marketing concepts across the marketing function in any business – integrating traditional and digital marketing strategies to maximize result.
Understanding the value Road map: People buy originally because of value, so I learn how to provide value that is greater than the price value.
Building a credible online presence: I learn how to create a credible website that is trustworthy and knowledgeable.
The Ultimate Test: The customers are always in a before state and are willing to move to another phase, I also learn how to create a credible content that answers the customers doubt questions before they ask.
Understanding Customer Avatar: Ability to know who my customers are, where they are and how to catch them.
Website Conversion Funnel: I learned about website conversion rate and usability. Also learn how to architect a “conversion funnel that gives businesses exactly what they want: MORE customers that are MORE valuable, while spending LESS to acquire them.