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Okorie I
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Member since December 14, 2023
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Customer Experience Customer Support Customer Retention Administrative/Executive Assistant

Hello Hiring manager,

Thank you for this opportunity.

Having increased customer satisfaction scores by 45% by implementing a new feedback system and training program. – Increased customer retention by 45% by proactively following up with customers after their initial purchase, I am really excited to apply my knowledge and wealth of experience for the continuous growth of your company.

Re-organizing customer retention procedure to make it work better,
Identifying a problem and solving it,
Coming up with a new idea that improved Customer experience and retention
Developing or implementing new procedures or systems that increased customer experience and retention
Working on special projects,
Received awards,
constantly complimented by my supervisor and co-workers are few out many achievements of mine over the years. Conclusively, I do really enjoy Customer support, support and retention tools.

kindly note that I am really excited to find out more about this opportunity in an interview.

Best regards.