Nsemekeobohoso@gmail.com – Wizlancer | SEO Blog Content Writing Services

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Search Engine Optimization Specialist and WordPress Website Developer

Result-oriented Digital Marketing Professional with the ability to drive brand awareness and revenue growth using proven digital marketing strategies, tactics, and tools to target your precise customer target to drive quality traffic to your business.

I am also passionate and enjoy Digital Marketing with a big interest in solving complex marketing problems.

Able to implement advanced strategies to convert your site visitors to new, returning, and referral customers at the lowest cost possible with the ability to engage your customers to advocate your brand. I am knowledgeable in integrating traditional marketing with digital marketing to maximize results.

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Crafted Projects

Word Press Website Development

http://www.emeraldpro.com

Experience

WordPress Development

I am a skilled WordPress Developer who is able to
1. Design and build the website front-end.
2. Create the website architecture.
3. Design and manage the website back-end including database and server integration.
4. Generate WordPress themes and plugins.
5. Conduct website performance tests.
6. Troubleshoot content issues on the website
7. Monitor the performance of the live website.

Customer Experience Manager

My major responsibilities included but not limited to the following
• Direct responsibility to market and increase sales of company's products through telemarketing activities worth N400,000,000 revenue in the company’s balance sheet within six months of employment.
• Developed strategies for implementation to increase customer loyalty through proactive surveys, coupon programs and social media engagement.
• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
• Design and implement customer journey map for all products in the company's portfolio
• Supervised daily operations and sales functions of the customer experience team to maximize revenue, customer satisfaction and employee productivity.
• Organized daily workflow and assessed appropriate staffing to provide optimal service.
• Scheduled and carry out customer engagement meetings with clients and prospective clients as requested.