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Mariam O
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Member since December 10, 2023
Profile health 80%

WordPress Web Development and SEO Specialist

I am a result oriented Digital Marketing Professional with the ability to drive brand awareness and revenue growth using proven digital marketing strategies, tactics and tools to target your precise customer target to drive quality traffic to your business.

I am a proactive and goal oriented individual, driven to provide top-notch support to your organization. I can develop a comprehensive SEO strategies that increases visibilities, engages users and produces a significant outcomes.

Crafted Projects

Customer Avatar

Customer Avatar


Digital Marketing Training Internship

  •  Digital Marketing Skill Institute
  •  Nov 2023 - Present

Worked on digital marketing fundamentals, customer avatar and competitive research, website conversion funnel.

I designed a sales conversion funnel that explains the steps to take when it comes to digital channel to make a complete stranger become a paying customer.

Defining of customer avatar to understand who our customers are and identify our target audience.

WordPress Web development for customers.

Addition of built website into Google Analytics account.

Use of SEO ranking and keyword research to help customer gain visibility and profitability.

SEO audit and Website audit.

Customer Service Officer

  •  Access Bank Plc
  •  May 2019 - Oct 2023

Plan, profile and analyze the needs and priorities of the customer to ensure superior custom service management prior to customer’s demands.

Work under pressure and be ready to achieve a higher level of efficiency and effectiveness for maximum customer satisfaction.

Ensure compliance with all internal controls and established policies and procedures.

Ability to deliver excellent customer service experience.

Good listening and speaking skills.

Initiate and open new accounts

Transaction Service Officer

  •  Diamond Bank Plc(Access Bank)
  •  Aug 2014 - Apr 2019

Facilitate customer’s transaction request and perform core duties of the bank by mainly receiving and paying cash.

Handle and control cash transactions of customers by monitoring deposits and withdrawals accurately in line with CBN regulations and guidelines.

Explain, advise and promote bank’s product and services to customers.

Identify referral opportunity and make relevant referrals.

Improve operational skills to achieve customer satisfaction regarding TAT and ATM operations.


Professional Diploma

  •  Digital Marketing Skill Institute
  •  Sep 2015 - Present

WordPress Website Development & SEO Specialist

Bachelor of Science

  •  University of Lagos
  •  Sep 2015 - Present


Ordinary National Diploma

  •  Kwara State Polytechnic, Ilorin
  •  Sep 2012 - Sep 2014

Computer Science