Wizlancer | SEO Blog Content Writing Services

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Member since May 2, 2023
Profile health 80%


I am an Expert in Communication and a digital marketing professional with immense knowledge in:
SEO/Content marketing
Email Marketing
Website designing and E-commerce development.


Call Center representative

  •  Outsource Global Technology
  •  Jul 2021 - May 2023

▪Maintained up-to-date knowledge of product and service changes.
▪Offered customer advice and assistance, paying attention to special needs or wants.
▪Updated account information to maintain customer records.
▪Maintained customer satisfaction with forward-thinking strategies focused on addressing
customer needs and resolving concerns.
▪Answered a constant flow of customer calls with minimal wait times.
▪Seize opportunities to upsell products when they arise.
▪ Build sustainable relationships and engage customers by taking the extra mile
▪ Meet personal/team qualitative and quantitative targets

Customer Sales Representative/Virtual Assistant

  •  Kalani signatures
  •  Jan 2020 - Oct 2020

▪Answering client questions about credit terms, products, prices, and availability.
▪ Work directly with customers to assist, resolve complaints, answer questions, and process orders
▪ Prepare weekly and monthly reports
▪Supply management with reports on customer needs ,problems, interests, competitive activities, and
potential for new products and services.
▪Keep abreast of best practices and promotional trends.
▪Continuously improve through feedback.
▪Used strong analytical and problem-solving skills to develop practical solutions for challenging
▪Organize and schedule appointments
▪Plan meetings and take detailed minutes


Bachelor of Science in Entrepreneurship and Business Management

  •  National Open University
  •  Jun 2014 - Feb 2020