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Member since June 12, 2023
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SEO Specialist

 

Reliable Employee and  Engagement Officer with over twelve years of experience resolving customer complaints and promoting conflict resolution. Ability to cultivate key client relationships for multiple campaigns in diverse industries. Expertise in client services , account management and relationship-building.

I am currently seeking to my newly acquired skills in digital marketing and e-commerce to  embark  on a new career path.

I am a creative and enthusiastic digital marketing professional who specializes in search engine optimization.

I am passionate about driving results for companies. I offer expertise and experience in optimizing search results to grow businesses. I am confident I would excel in all the duties and projects of the SEO Specialist.

Thank you for your time and consideration. I will be eager to discuss my qualifications further.

Experience

Account Offcer

  •  La Sien Center Limited
  •  Aug 2019 - Mar 2021

Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role
Monitored, followed-up and escalated cases to meet customer response commitments.
Warehouse supervision
Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Liaised with clients by phone, email and text messaging to meet client needs and define expectation
Liaised between account holders and various departments.
Accounted Reconciliation, Posting of Sales and Purchases,
Prepared of Salary Payroll,
Managed of Operational Expenses

Key Account Associate

  •  Traction Apps
  •  Aug 2022 - Present

 Key Account and Customer Relationship Management.

Identify and build Up-Selling and Cross- Selling withing my existing customer.

Effectively and Strategically address customer concerns and issues.

Loan administration to eligible customer.

Relationship Officer

  •  Afribank /Mainstreet Bank
  •  Feb 2007 - Jun 2012

 Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role .
 Monitored, followed-up and escalated cases to meet customer response commitments.

 Generated new business and referral clients in partnership with financial advisors and branch team.

 Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.

 Liaised with clients by phone, email and text messaging to meet client needs and define expectations.

 Worked with clients to address and respond to client and partnership management issues.

 Maintained and built close relationships with customers through

Education

HND

  •  The Polytechnic Ibadan
  •  Aug 1994 - Jan 2000

MUSIC TECHNOLOGY

PGD

  •  Chartered institute of Customer Relationship Management
  •  Jun 2023 - Present

Chartered Institute of Customer Relationship Management.(“ACICRM” ,”CCSP” (PGD,DIPLOMA

PGD

  •  Chartered Institute of Human Resources Management
  •  May 2023 - May 2023

Chartered Institute of Human Resources Management ‘ACIHRM’ ‘CHRP’( PGD in Human Resources Management)

PGD

  •  Chartered Institute of Supply Chain Management
  •  Jun 2023 - Jun 2023

Chartered Institute of Supply Chain Management(CH.SM0 Chartered Master Supply Chain Manager