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Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role
Monitored, followed-up and escalated cases to meet customer response commitments.
Warehouse supervision
Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Liaised with clients by phone, email and text messaging to meet client needs and define expectation
Liaised between account holders and various departments.
Accounted Reconciliation, Posting of Sales and Purchases,
Prepared of Salary Payroll,
Managed of Operational Expenses
Key Account and Customer Relationship Management.
Identify and build Up-Selling and Cross- Selling withing my existing customer.
Effectively and Strategically address customer concerns and issues.
Loan administration to eligible customer.
Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role .
Monitored, followed-up and escalated cases to meet customer response commitments.
Generated new business and referral clients in partnership with financial advisors and branch team.
Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Liaised with clients by phone, email and text messaging to meet client needs and define expectations.
Worked with clients to address and respond to client and partnership management issues.
Maintained and built close relationships with customers through
MUSIC TECHNOLOGY
Chartered Institute of Customer Relationship Management.(“ACICRM” ,”CCSP” (PGD,DIPLOMA
Chartered Institute of Human Resources Management ‘ACIHRM’ ‘CHRP’( PGD in Human Resources Management)
Chartered Institute of Supply Chain Management(CH.SM0 Chartered Master Supply Chain Manager