• Detected and resolved customer technical issues and needs through monthly customer feedback questionnaires.
• Created and negotiated sales deals with prospective customers while providing accurate information about products.
• Increased sales opportunities by 49% and drove sales via relationship building, cold-calling, upselling, and cross-selling.
• Generate leads and close deals; increased customer base by 150%+ within 11 months through strategic sales initiatives.
• Implemented marketing and sales strategies to drive growth and demonstrated product using adaptive selling techniques.
• Utilized marketing strategies and tactics, product demonstrations, and sales techniques to appeal to customers’ needs.
• Established, maintained, and followed up on current/potential client relationships to improve business opportunities.