• Coordinate swift deliveries of products and customer demands and sending of tracking numbers to customers.

• Following up on the dispatched goods, to ensure it gets to the delivery address in good condition.

• Monitor and track the status of products shipped.

• Address customer queries promptly and ensure customer satisfaction.

• Inform customers about their shipping status and delays if any.

• Oversee daily activities of team members and provide assistances whenever needed.

• Maintain records for products received and shipped.

• Assist in placing order for stocks and raw materials needed for production.

• Reviewing changes on the website.

• Performing keyword research.

• Optimizing web page, product page, home page, blog posts to improve website quality.