Increased customer retention by 15% and added new customers, increasing company production by 20%.

Tailored my communication to meet customer needs efficiently and efficiently, whether via phone, Email, or Social media.

Organized customer information and account data for business planning.

Educated customers on digital ads solutions and company services.

Created spreadsheets to track customer data and perform an intense reconciliation process.

Followed up with customers regularly regarding services scheduled and payments due.